Why can’t I reset my email password?
You might be trying to reset the password on an account that belongs to someone else. Make sure you entered the right email address. If you made a typo, try again. Someone might have hijacked your account and added it. If you get this error message after typing your User ID, it means that your organization has turned on password reset and that you can use it, but that you haven’t registered for the service. In this situation, you must contact your organization’s help desk or administrator to reset your password.You might be trying to reset the password on an account that belongs to someone else. Make sure you entered the right email address. If you made a typo, try again. Someone might have hijacked your account and added it.
Why is password reset email taking so long?
If you mean that you are waiting for an e-mail, these usually take less than a couple of minutes. If you are still waiting after that, you should check the spam filtering option of your e-mail system, to see whether the password- change e-mail has been intercepted as spam. To troubleshoot password reset problems, users suggest checking the password reset email in the spam folder, ensuring the correct password is being entered, and trying to reset the password via the website instead of the app. Check your spam folder. It is common to conflate passwords.If you are not receiving password reset emails from various sites, you need to check your spam label. If you do not see the email in your inbox nor your spam label, then the email hasn’t reached your account. You would need to contact the company/website that is attempting to send you the reset email.