What’s a club number for Nespresso?
Your membership number can be found on any of our invoices and is also displayed on the first page when you log in on your account at www. if you do not manage to find your membership number, please contact the nespresso club at 1800-019-090 (toll-free everyday from 08. Your nespresso membership number is created when you place your first order via www. nespresso club on the phone.Nespresso is just a phone call away Our Coffee Specialists are available to help place your order, by calling 1-855-325-5781.What is Nespresso Membership? Nestlé Nespresso SA (40 avenue de Rhodanie 1003 Lausanne (we or us) operates a customer recognition program. Membership is free of charge.You can find your status in the My membership status section at www. Of course, you can also obtain all the information you need from our Coffee Specialists in the Boutiques as well as the Nespresso Customer Service.You can change, pause or cancel your Coffee Subscription by visiting the My account/Create/Change Coffee Subscription on www. Nespresso.
How do I cancel my Nespresso subscription?
If you decide Coffee Subscription by Nespresso is not for you then you can terminate it at any time without penalty. Simply contact our Coffee Specialists here, or by using the “Cancel” button in “My Account”. For Subscription+ without a machine you can cancel whenever you want under my account. With a machine you can also do so after 6 months, but within the first 6 months of your Subscription+ with a machine, you must cancel by contacting our customer service by email with cancel subscription in the headline.
How do I contact Nespresso customer service?
Please contact us as soon as possible online, or through our toll-free number, 800-562-1465. Are you satisfied with this answer? If not, please click here and scroll to the bottom of the page to find contact options. Our Customer Experience staff is available by email and phone Monday – Friday, 8:00 AM to 8:00 PM and Saturday 9:00 AM to 4:00 PM, ET, excluding holidays. Our Customer Experience toll-free number is 1-877-832-3678 or you can contact us.
Can I exchange my old Nespresso machine?
Through the Buy Back programme, Nespresso offers its customers the opportunity to purchase a new machine with a 20% discount off the purchase price. The condition is that the owner agrees to return the machine by filling in a form. The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective product at no charge to the owner.Nespresso Assistance If you require assistance, call us free of charge on: 0800 55 52 53 and receive personalised technical diagnosis and support. Nespresso also offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.Your machine can be old, unused, or broken*, all of them are welcome. Give your machine another life through the RELOVE program. If you would like to bring back your machine to Nespresso please go to your nearest Nespresso boutique, visit Nespresso.The best before date is approximately 12 months from the date of production. Please note that Nespresso capsules are hermetically sealed, safe from light, moisture and oxygen, and do not actually expire. While the capsule remains sealed, the coffee retains its freshness and flavor after the best before date.The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective product at no charge to the owner.