How do I contact Nespresso customer care?
As a first step to resolve any technical issues, please check our Machine Assistance page and select your machine type. If the issue persists, please contact us for further troubleshooting by either using our Live Chat function or you may also call us on our toll free number: 1800 623 033. Unplug the power cord and wait at least 20 seconds before plugging it back in. Turn on the machine and assess whether the problem has been resolved.
Where do I find my Nespresso customer number?
Your customer number can be found on any of our invoices and is also displayed on the first page when you log in on your account at www. You are advised to provide your personal customer number whenever you contact us. This enables us to provide you with an answer as quickly as possible. The great news is that, through proper care and maintenance, your Nespresso® machine could see a lifespan of 5-10 years.Order your Nespresso products online and choose from the Boutiques available during checkout or call us on 0800 442 442.If required, the Nespresso Club offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice. The detailed scope of Nespresso services is available in Policy. Nespresso can pick-up your machine at your preferred address.Returns are easy with Nespresso. Machines purchased directly from Nespresso can be returned up to 30 days after receipt from purchase or delivery. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased.Of course, all Nespresso models — from Vertuo machines to mini coffee makers — have a warranty of two years, meaning the appliance is likely to last for at least that time frame. When used carefully, a Nespresso machine can actually work for up to 10 years.
Is it free to call Nespresso?
If you require any further assistance, please contact one of our Nespresso Specialists on 0800 008 500 (free call from any national networks). During the warranty period, NESPRESSO will either repair or replace, at its discretion, any defective product at no charge to the owner.Your machine can be old, unused, or broken*, all of them are welcome. Give your machine another life through the RELOVE program. If you would like to bring back your machine to Nespresso please go to your nearest Nespresso boutique, visit Nespresso.Fahey-Ramirez v. Nespresso USA, Inc. A proposed class action lawsuit claims Nespresso USA, Inc. Vertuo Next coffee machines that can cause the products to leak.During the warranty period, NESPRESSO will either repair or replace, at its discretion, any defective product at no charge to the owner.During the warranty period, customers are entitled to receive repairs against functional defect free of charge via a visit from Nespresso engineer or a machine pick-up service by courier.
How do I contact Nespresso India customer care?
Original Machine & Product Assistance To receive troubleshooting tips or to log a service call, please contact our Nespresso Customer Relationship Center (CRC) on 1800 203 3333 or contact. A coffee expert will take you through the troubleshooting process regarding any machine or technical queries. Nespresso Assistance If you require assistance, contact the Nespresso Club on: 800 51 52 53 (toll free from any landline) and receive personalised technical diagnosis and support.Nespresso also offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.Through the Buy Back programme, Nespresso offers its customers the opportunity to purchase a new machine with a 20% discount off the purchase price. The condition is that the owner agrees to return the machine by filling in a form.Nespresso Assistance Nespresso also offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.Nespresso Assistance If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.