How do I contact Mr. Coffee customer service?
If you have difficulty using or accessing any element of this website on any app or tool, please feel free to call us at 1-800-672-6333 or contact us here and we will provide the information, item, transaction, or any other help you need. If you require assistance or if your item has been used please call 0345 222 0458 or contact us via webchat from our website.If you have difficulty using or accessing any element of this website on any app or tool, please feel free to call us at 1-800-672-6333 or contact us here and we will provide the information, item, transaction, or any other help you need.If you require assistance or if your item has been used please call 0345 222 0458 or contact us via webchat from our website.
How do I request a Nespresso repair?
Nespresso Assistance If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support. Order your Nespresso products online and choose from the Boutiques available during checkout or call us on 0800 442 442.Please fill out our ‘Contact Us’ form and one of our Nespresso Professional Representatives will get in touch with you as soon as possible. You can also call our Customer Service team 24/7 at 800-566-0571.Nespresso Assistance If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.Your machine can be old, unused, or broken*, all of them are welcome. Give your machine another life through the RELOVE program. If you would like to bring back your machine to Nespresso please go to your nearest Nespresso boutique, visit Nespresso.Once we receive your returned capsules, Nespresso will reimburse you within a maximum of 14 days of receipt. The refund can only be made back to the original card used to pay for the order, or as a credit on your Nespresso account, to be used against future orders.
Is it free to call Nespresso?
If your order does not have an AWB number, please contact our Nespresso Specialists at 0800 008 500 (free call from any national networks). Nespresso Assistance If required, the Nespresso Club offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.The warranty period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the date. During the warranty period, Nespresso will either repair or replace, at its discretion, any defective product at no charge to the owner.