Which is the new Nespresso app?
The new nespresso smart app simplified and frictionless pairing process to access new unlocked features offered by your connected machine. Make sure your phone software is up-to-date and your nespresso app is the most recent version. Make sure wi-fi, bluetooth, and location services are all turned on. Place your smart device directly on top of the machine with no obstructions. Launch the nespresso app, and attempt pairing again.