Is Nespresso in the UK?
Nestlé Nespresso S. A. Nespresso, is an operating unit of the Nestlé Group, based in Vevey, Switzerland.
How do I contact Nespresso support in the UK?
Customer Care Our Coffee Specialists are here to help. Contact us on Freephone 0800 442 442 for any queries, the team are available Monday – Friday: 8am – 6pm and Saturday: 9am – 4pm. Nespresso Assistance If you require assistance or spare parts, contact the Nespresso Club on 800-562-1465 for Original and on 877-964-6299 for Vertuo and receive personalized technical diagnosis and support.If you prefer to order by phone, you can order your coffee and Nespresso products at 800-562-1465 (OriginalLine) or 877-964-6299 (VertuoLine). We are available 24 hours a day, 7 days a week. You can also order online at any time through our website or app.
Where do I find my Nespresso customer number?
Your customer number can be found on any of our invoices and is also displayed on the first page when you log in on your account at www. You are advised to provide your personal customer number whenever you contact us. This enables us to provide you with an answer as quickly as possible. If required, the Nespresso Club offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice. The detailed scope of Nespresso services is available in Policy. Nespresso can pick-up your machine at your preferred address.Nespresso Assistance Nespresso also offers a full-service Assistance Package which includes complimentary pick up and repair of your machine and its return to your address of choice.You can also call our Customer Service team 24/7 at 800-566-0571 and press option 2 to learn more. You can also become a Nespresso Professional customer by purchasing a machine on our Nespresso Professional website.Free Nespresso machines, coffee product allowances, complimentary uniforms and cleanings, and commuter benefits are just some of the additional perks we offer when you join our team at a Nespresso boutique.During the warranty period, customers are entitled to receive repairs against functional defect free of charge via a visit from Nespresso engineer or a machine pick-up service by courier.
How do I contact Nespresso?
If you prefer to order by phone, you can order your coffee and Nespresso products at 800-562-1465 (OriginalLine) or 877-964-6299 (VertuoLine). We are available 24 hours a day, 7 days a week. During the warranty period, NESPRESSO will either repair or replace, at its discretion, any defective product at no charge to the owner. Replacement products or repaired parts will be warranted only for the unexpired portion of the original warranty or six months, whichever is greater.Your machine can be old, unused, or broken*, all of them are welcome. Give your machine another life through the RELOVE program. If you would like to bring back your machine to Nespresso please go to your nearest Nespresso boutique, visit Nespresso.If the package or capsules are damaged, please contact nespresso within 7 days of your order being delivered. Save the damaged capsules / goods and all original packaging until we have responded to your contact.Depending on your location, you can easily recycle your used Nespresso capsules via mail-in Bag, Blue Bin or Boutique. All customers in the continental US have access to free UPS-labeled recycling bags for mailing back used capsules.
Is it free to call Nespresso?
If you require any further assistance, please contact one of our Nespresso Specialists on 0800 008 500 (free call from any national networks). Why are there now two separate apps instead of one? We made two apps to improve your mobile experience: Nespresso Store app: Helps you shop, get recommendations, and manage your orders. Nespresso Smart app: Helps you connect and take care of your Vertuo machine.Download the Nespresso App. Quick, convenient, intuitive and easy-to-use; the Nespresso App allows you to take instant control of your Nespresso experience wherever you are.