How do I request a refund from Starbucks?
Short answer: if you’re using the app, just call the 1-800 Starbucks customer service number and they’ll make it right in seconds by putting the money back in the app . The Starbucks app also has a Problem with Order feature that lets you report problems and ask for solutions. Making sure you have your order confirmation on hand is proof, and staying polite even when you’re angry usually gets better results. When deciding whether to fix the mistake, think about how bad it is.Thru the starbucks app, under account then “help”. You have an option to chat, call or email.
What do I do if my Starbucks drink is bad?
If after everything you aren’t happy with your drink, don’t be afraid to ask the barista to remake it. It’s Starbucks’ policy to make the moment right — just don’t be rude about it. Be clear about what went wrong, like whether it was the size, the syrup, the milk, or something was missing. Keep calm, because fixing mistakes might take some time. Starbucks usually makes drinks over or gives customers back missing items to make sure they are happy.When you arrive to the Starbucks store, go the beverage pick up area and give your clean personal cup (without the lid) to the barista. Your beverage will be returned the same way.Welcome to Starbucks. We’re happy you’re here. No misuse or disruption of our spaces. No discrimination or harassment. No violence or abusive/threatening language. No consuming outside alcohol.In-store beverages and food when you work: Store partners working in company-owned Starbucks stores may consume any handcrafted beverage free of charge while on break during a scheduled shift and half an hour before and after your scheduled shift.
Can Starbucks refuse to give you water?
Starbucks’ new water policy restricts free water to paying customers. However, baristas may still give non-paying customers water if they are not overly busy. Hi all, just a heads up apparently starbucks no longer allows people to order a free cup of water. You are only allowed to get a water cup with purchase. Just in case you, like me enjoy grabbing an ice water while shopping.Starbucks has a long-standing policy of “Just Say Yes”. The concept is simple: If a customer brings up a problem or complaint, offer them a resounding YES. Don’t focus on what you can’t do for a customer, tell them what you can do for them.